Registering, Shipping & Support for eShipper

• Can I check your rates without registering?
• What kind of shipments can I book on eShipper?
• What is eShipper insurance?
• What if I already have an account with one or more of these carriers?
• Do I have to ship a minimum amount to get these preferred rates?
• Is there a cost to register or use eShipper?
• How can I set my account preferences?
• Why do I have to give my credit card information if there is no cost?
• Why am I getting an error message when I try to register?
• How do I book insurance on eShipper?

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• How do I schedule a courier pick up after generating the shipping label?
• How do I cancel a DHL eCommerce shipment?
• How do I edit/cancel shipments made on a previous day?
• How can I track my shipment?
• How do I cancel a courier shipment made today?
• How do I book a courier shipment?
• How do I book an international shipment?
• How do I schedule a pickup for LTL?
• How do I order supplies?
• How do I edit a DHL eCommerce shipment?

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• How do I submit a claim?
• How can i update my credit card on eshipper account
• How do I view my invoices?
• My account says INACTIVE and won't let me ship!
• I need technical support. How do I get help?
• Where do I mail my payment check
• How can I create additional user IDs for my account?
• How do I add recipients' addresses?
• How to create a Vendor User
• How can I import my whole address book?

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